WiFi Calling

Managed WiFi Solutions for MDU / MTU, Hotel, Assisted Living, & Restaurants

Spot On Networks Turns On Wireless Network For Residents In Block E of Queensbridge Houses

Spot On Networks turns on Queensbridge Connected WiFi in Block E at Queensbridge Houses in Long Island City, NY in partnership with the New York City Housing Authority

For Immediate Release

New Haven, CT February 8, 2017

Spot On Networks (“SON”) has turned on Queensbridge Connected, the community wide WiFi network that is being deployed throughout Queensbridge Houses in partnership with the New York City Housing Authority. The Queensbridge Connected Network is backed by Spot On’s patented UserSafe® technology which guards users against hacking, spoofing and identity theft.  The first phase of the Queensbridge Connected WiFi Network was turned on in mid-December in Block F.  Since the network was turned on, Block F sees over 2,300 unique client devices per week and is passing over 5.2 terabytes of data per week.

Once completed, the Queensbridge Connected WiFi Network will be the largest affordable housing, community-wide WiFi network in the United States with high speed WiFi access being available for all residents across 26 clusters of 95 buildings in two adjacent complexes.  The Spot On Networks Team is currently in the process of building out and testing the remaining blocks.

SON has opened an on-site customer care center for residents and support at Queensbridge Houses, 10-35 41st. Ave. Long Island City, NY.  In addition to SON’s 24/7 Customer Support, residents have the option of receiving in-person support at Queensbridge Houses.  SON is currently employing both full-time and part-time Queensbridge residents as part of their staff and has committed to creating more jobs and hiring from within the Queensbridge community.  Employment opportunities for Queensbridge residents include positions in marketing, management and networking.

Dick Sherwin, Wireless Hall of Fame inductee and CEO of Spot On Networks said, “We are extremely pleased with the level of service that we are providing to Queensbridge residents.  The positive feedback we have received from residents and the surrounding community has been overwhelming.”, he went on to say, “We are thrilled to be the WiFi provider for Queensbridge Houses and are committed to providing an extraordinary service to Queensbridge residents as well as opportunities to those looking for employment.”

The Queensbridge Connected WiFi Network offers speeds up to 25 Mbps, unlimited data usage, WiFi calling capability, seamless roaming and 24/7 customer support, providing Queensbridge residents connectivity and access to educational and employment resources.

 

About Queensbridge Houses

Queensbridge is the largest public housing development in North America with 3,149 units and an estimated 7,000 residents across 26 clusters of 95 buildings in two adjacent complexes. The contract is to provide wireless internet speeds of up to 25 Mbps to each household as well as network monitoring and management with a 24/7 help desk for Queensbridge residents and staff. The Queensbridge WiFi Network will include high speed wireless internet for laptops, smartphones and tablets, WiFi calling capability with Quality of Service and integration for the Internet of Things. The Queensbridge WiFi Network will allow many residents to save money on comprehensive data services while having access to WiFi calling using their smartphones, thus comporting with the Federal Communications Commission’s Lifeline Report and Order of April 27, 2016 bridging the digital divide.

About Spot On Networks, LLC

Spot On Networks is the largest Wireless Internet Service Provider to the multifamily industry. In addition to offering its UserSafe® managed WiFi services to the multifamily, hospitality and commercial industries, Spot On Networks has a range of wireless services including CellBoost®, a cell coverage enhancement service, and WiFiPlus+®, its wireless backbone integrated with energy management, building automation and security monitoring. www.spotonnetworks.com

 

Verizon enables WiFi calling… with a few caveats

 

Cell problems in your building? We can help with property-wide WiFi calling networks and CellBoost.  Click here to request more information.

Verizon Messages App: Get it on iTunes: https://itunes.apple.com/us/app/message+/id621469412?mt=8

Verizon has jumped on the WiFi calling bandwagon.  In an effort to keep up with AT&T, T-Mobile and Sprint, Verizon has enabled WiFi calling for it’s customers via it’s Verizon Messages app.  Verizon’s solution, which seems to be a temporary one until VZ does the “technological work to make WiFi calling available” across it’s network, sits somewhere in between WiFi calling that is native to the phone and OTT apps like Skype and Viber.  The good news about the Verizon Messages WiFi calling solution is that the app does not assign you a different phone number as OTT apps do.  The bad news is that you need to use the app to make voice calls, Verizon customers who use the native dialer on their phone will be making the call over the cellular network.

To use WiFi calling, Verizon customers need to:

  1. Have iPhone 6, 6 Plus, 6s, 6s Plus
  2. Download latest version of Verizon Messages app from App store
  3. Enable advanced calling on iPhone
  4. Enable calling within the Verizon Messages app

AT&T officially enabled WiFi calling across it’s entire network last week after receiving it’s FCC waiver and T-Mobile and Sprint have offered WiFi calling for awhile now.  Verizon CFO, Fran Shammo, said last year that Verizon would enable WiFi calling by the middle of 2015 and Verizon stated earlier this year that they were still on track to enable WiFi calling on their networks by end of 2015.  While it seems clear that Verizon still has some work to do to get WiFi calling working natively for it’s customers, at least the Verizon Messages update will get some of their customers able to use WiFi calling – this shows that VZ is making the effort to get their customers the feature.

Hopefully the public will not have to wait too much longer to have WiFi calling fully enabled on both iOS and Android for all 4 of the top carriers.  When you look at the progress from last fall, it really is huge.  Currently T-Mobile is boasting about 12 million WiFi calls made daily and the adoption of AT&T WiFi calling is sure to skyrocket the WiFi calling numbers in the coming months.  Stay tuned…

Multi-family Cell Coverage A Major Issue – New York Times Takes Notice

This Sunday’s Real Estate section of the New York Times included an interesting article: The Cellphone Imperative: If I Can’t Text, I’m Moving, which addressed the ongoing issue of poor in-building coverage in NYC multi-family buildings and the negative impact that lack of coverage has on leasing apartments.  Solutions range from WiFi Calling all the way to DAS – but the point is clear, it’s time for building owners to pick a solution or risk losing potential renters and buyers.  See below for a run-down of the most popular solutions or contact us to discuss what solution is right for your property: 203-523-5210.

The Impact

So just how negative an impact does poor in-building cellular having on leasing and selling apartments?  The NYT made it pretty clear:

“’It could kill a deal,’ said David J. Maundrell III, the founder of aptsandlofts.com, which was acquired a few days ago by Citi Habitats.  Being fully connected has become ‘a part of our daily routine,’ said Mr. Maundrell, noting how prospective residents constantly check their phones during showings. ‘People are addicted to it.’”

Real estate brokers are also taking notice of the importance of good cellular reception inside and are saying that, for buyers, adequate cellular coverage is non-negotiable and is as much a requirement of purchasing/ leasing a home as having a certain number of bedrooms:

“’A strong cell reception is a prerequisite,’ said Michael Graves, an associate broker at Douglas Elliman.”

Apparently, even celebrities are not exempt from facing coverage issues in their luxury apartments.  According to the Times, Jay Z walked away from a long-term lease after suffering a few days of poor cell signal.  Case in point, from billionaire to “renters on a budget”, everyone has cellular coverage on their priority list.

What Causes The Cellular Problem

Unfortunately, building owners encounter the issue of poor cellular coverage simply because they are building their buildings in the best way: using energy efficient materials like low-E glass, reinforced steel and concrete.  These building materials are creating a big problem.  Material like low- emissions glass, for example, is designed the keep the elements out and heat/ air conditioning inside – these energy saving windows drastically weaken cell signal and in some cases do not allow it to pass through at all.

Available Solutions

The NYT article talks a lot about both DAS and wireless networks (WiFi), though it seems to lump them together without pointing out the differences.   This part of the article can be a bit confusing.  A DAS system simply is not an option for the majority of building owners out there due to the high cost and amount of time it takes to get approval on such a solution, WiFi Calling and CellBoost® are very different from DAS in both network architecture, cost and need for approval.  There are multiple solutions for building owners to consider and what is right depends on the needs of the property: budget, the demographics of the building, time-frame for deployment, etc all need to be considered.  Solutions range from highly expensive carrier solutions to the more cost efficient dedicated WiFi Calling solution.  Here is a snap shot of the three most popular building-wide solutions, what they look like and how much they cost (from least to most expensive):

WiFi Calling – Approx. Cost: $0.40 per square foot:

  • What Is It? In-building wireless network with dedicated bandwidth and quality of service
  • Benefits: Cost effective, same physical network provides data services for residents, supports multiple carriers, call quality in testing is often better than cellular
  • Downsides: Currently only available for AT&T, T-Mobile & Sprint (Verizon has said they will deploy soon)

CellBoost® 

- Approx. Cost: $0.75 per square foot:

  • What Is It? Uses a donor antenna to bring existing outdoor cell signal into the building
  • Benefits: Quick to deploy, carrier agnostic, does NOT require carrier approval
  • Downsides: Currently only available for AT&T, T-Mobile & Sprint (Verizon has said they will deploy soon)

DAS - Approx. Cost: $2.00 per square foot:

  • What Is It? Essentially turns a building into a mini-cell site.  Relies on a base transceiver station.  Mostly used for stadiums and arenas
  • Benefits: Provides excellent cellular call quality
  • Downsides: Very expensive, slow to deploy, may become obsolete

 

Cellular Problems At Your Property?  contact us to discuss what solution is right for your property: 203-523-5210.

 

 

AT&T WiFi Calling On Its Way – FCC Grants Waiver Request

AT&T ATandT Store, 2/2015, by Mike Mozart of TheToyChannel and JeepersMedia on YouTube #ATandT

Image credit: Endgadget.com

Hold on to your seats – AT&T WiFi calling for all AT&T customers is now on the fast track after a brief delay due to AT&T’s petition to the FCC for a waiver for it’s real-time text (RTT) feature.  The FCC requires services to support teletypewriter for hearing-impaired individuals, the RTT feature that AT&T wants to use will not be available until 2016 which is why AT&T needed the petition.  As reported, AT&T launched the feature in Beta and Beta customers were still able to use WiFi Calling during the delay.  Carrier drama has ensued with AT&T calling out both T-Mobile and Sprint for offering WiFi Calling without getting a waiver from the FCC:

We’re grateful the FCC has granted AT&T’s waiver request so we can begin providing Wi-Fi calling. At the same time we are left scratching our heads as to why the FCC still seems intent on excusing the behavior of T-Mobile and Sprint, who have been offering these services without a waiver for quite some time. Instead of initiating enforcement action against them, or at least opening an investigation, the agency has effectively invited them to now apply for similar waivers and implied that their prior flaunting of FCC rules will be ignored. This is exactly what we meant when our letter spoke of concerns about asymmetric regulation. – AT&T Senior VP Jim Cicconi

I have to imagine that T-Mobile is getting a bit of a chuckle out of the AT&T soapbox as T-Mobile is clearly the WiFi Calling pioneer, having offered the service in some form for years now.  The FCC has yet to bring a case against T-Mobile on this topic, so AT&T does appear to have some sour grapes.  There has been speculation as to why AT&T did not elect to deploy the WiFi Calling service. The FCC was not insisting carriers get the waiver for RTT and popular tech sites have pointed out the marketing value in throwing T-Mobile under the bus while appearing to be the carrier to offer WiFi Calling “the right way”.  After all, a good marketing spin might be necessary as T-Mobile is gaining a ton of subscribers with their UnCarrier model.  Green-eyed monster or not, we are thrilled that the AT&T WiFi calling feature will soon be offered to all AT&T subscribers and that AT&T sees the value of WiFi calling – or at least the market demand for it…

WiFi Calling Gets Carrier Support in UK – AT&T Support Updates

wifi-calling-menuWiFi Calling is continuing to make headlines in the U.S. and the UK with carriers on both sides of the Atlantic continuing to scramble to support the feature to meet consumer demand.  WiFi Calling has proven to be of huge benefit especially to owners of large residential buildings that experience poor voice coverage.

Here are the biggest WiFi calling news headlines from the last week:

AT&T Waits for FCC Approval: The latest update from AT&T seems to be that the average customer will have to wait a bit longer for the feature to be active while AT&T waits for FCC approval.  As we have been reporting, the iOS 9 update was available for public beta from Apple and many AT&T customers had the ability to use the WiFi calling features.  Those customers that had access to the WiFi calling feature in public beta will still be able to use it.  AT&T’s statement about the delay: “AT&T tested WiFi Calling through the iOS 9 beta and we are prepared to support commercial launch of the service once approved by the FCC”.  According to AT&T, the FCC needs to approve the RTT (real-time text) feature which is a system used for hearing impaired users.

EE Releases WiFi Calling – Vodafone Plays Catch Up: EE has released WiFi calling.  According to techradar.com, EE customers can already utilize the feature if they are using a compatible device.  As for Vodafone, network support should be available for the Samsung Galaxy S6 and Galaxy S6 Edge in the coming weeks.  UK carriers Three and O2 offer support for WiFi calling as well, however it is in the form of a mobile application and is not native to the device.  The Three and O2 solutions are still an upgrade from OTT apps like Skype and Viber, however, due to their use of the phone number native to the subscribers device.  As for seamless roaming between WiFi and cellular for EE and Vodafone customers, it is not yet available.  EE has positioned itself as a leader in working on a solution for seamless hand-off between WiFi and cellular, however it will not be available until EE switches over to VoLTE later in the year.

Ericsson Announces Support For WiFi Calling On Non-Cellular Devices: Ericsson has expanded it’s WiFi calling offering to include tablets and laptops when a subscriber downloads software to their now cellular device. This new Ericsson offering follows a recent consumer report on WiFi Calling produced by Ericsson consumer labs.  The July report made consumer adoption of native WiFi calling very clear with 61% of respondents claiming to now make more frequent and longer voice calls over WiFi calling and half saying that they are moving away from OTT apps like Skype in favor of WiFi Calling.

For more information on WiFi Calling for residential and commercial buildings, contact: marketing@spotonnetworks.com

 

WiFi Calling – What Building Owners Need To Know Part III: The Importance of Network Management

Part III The Importance of Network Management

Need some info on WiFi calling for your property, please click here to schedule a call to review your wireless plan for 2016.

*Just a quick update on the latest WiFi Calling news before we delve into Network Management:  As most of you know AT&T has released WiFi calling for the iPhone with the new iOS 9 update which is currently in public beta.  iOS 9 beta is currently supporting the WiFi calling feature in many locations and new locations are coming online constantly.  If you have iOS 9 and you are unable to activate the WiFi calling feature, just keep trying, your location should be live soon.  For instructions on how to enable WiFi calling on the AT&T iPhone, check out this CNET article, it will walk you through step-by-step.*

Need to catch up? Read WiFi Calling – What Building Owners Need To Know: Part I & Part II

In the past two posts we have addressed Network Architecture as well as QOS, now we will take a look at network management, why it is necessary and what you should demand from your wireless provider.  A lot of the same issues that apply to network management for a wireless data network will apply here. As discussed in previous posts, network issues that would cause resident/ tenant frustration in terms of data streaming, can have a much larger effect on resident satisfaction when it comes to voice coverage.

We know that a WiFi network needs dedicated bandwidth, quality of service, signal that provides adequate coverage while mitigating interference and the right equipment – but what is working in the background supporting those network elements is essential to performance and reliability.  Did you know it can take 5-10 dedicated employees to properly manage a wireless network for one mid-size MDU?

What makes a good Network Management team?

We believe that proper wireless network management should be comprised of four divisions:

  • 27/7 Customer Support: A must-have. Resident and guest issues ranging from how to use a certain device to how to log on to troubleshooting problems can all cause a lot of distraction for property staff.  Dedicated, live customer support should handle all user issues so that property staff never have to lose time dealing with the wireless network.  In addition to live support, extensive FAQs, troubleshooting guides and tutorials should be available online for users who prefer online self-help methods.
  • Network Operations Center (NOC): Network operations should be comprised of Tier 3 support technicians that are monitoring your wireless network 24/7 using smart, diagnostic nocsoftware with the ability to constantly analyze your network and diagnose network and equipment issues before they cause problems for users. 99% of issues should be able to be dealt with remotely from the NOC, but when an issue that does need to be dealt with onsite occurs, the NOC needs to be able to deploy technicians to handle onsite equipment issues right away.
  • Dedicated Customer Relations Manager (CRM): In addition to Customer Support and Network Operations Support, building staff should have access to a dedicated point of contact to deal with administrative issues and get questions answered. This CRM is a liaison between building staff and the network provider, answers general questions for building staff and trains staff and building owners on network capabilities.
  • Diagnostic and Insight Analytic Web Applications: We firmly believe that building owners should have 24/7 insight into their equipment and networks as well as real-time analytics on network performance (NetPulse360 is Spot On’s proprietary network insight web application). Building owners should be able to see the status of their network, how network equipment is functioning, who is on the network and how they are using the network.   In addition, it is essential that your provider’s NOC be using diagnostic and analytic software that watches your network and is able to actively diagnose network issues before they become customer facing problems.  Your wireless provider should have proprietary software and in-house developers that are actively releasing features for both internal diagnostic and customer-facing web applications.  Having in-house developers of these web applications is essential so that if you, as a building owners, need to request a custom feature or need to request a certain type of reporting, the wireless provider can quickly turn that request over for you.  In addition, network customization, like custom splash pages, the ability to offer residents subscription based service and more rely on customized web development initiatives.

support-2014Existing Marketing Agreements and Dedicated WiFi Calling

A managed network has the ability to offer multiple tiered services to residents and guests, including subscription-based services that are implemented remotely.  The ability to offer subscription based services in and MDU/ MTU setting are key in relation to wireless networks.  Some MDU/ MTU properties have exclusive marketing agreements with Cable providers that do not allow them to offer free wireless services throughout their buildings.  These marketing agreements DO NOT extend to a dedicated voice network.  Adequate network management should be able to set up multiple Virtual Local Area Networks (VLANS), including dedicated property-wide WiFi calling at no cost and competitive, subscription-based Internet plans at cost to residents.  This model allows building owners to provide property-wide voice coverage to all residents while offering the ability to subscribe to Internet services.  Setting up multiple VLANS on one physical network is a solution that absolutely needs ongoing network management not only for support and monitoring, but for management of the subscription plans, registration, security and billing.

Network Management & WiFi Calling

As discussed in our previous posts, WiFi network reliability and signal strength are key to implementing WiFi calling as a property-wide voice solution.  In order to ensure optimal equipment operation, mitigation of potential network issues and consistent monitoring of bandwidth and voice packets, a total wireless network management solution is necessary.  Un-monitored WiFi calling in a multi-tenant, multi-residential space will not suffice as a true in-building voice solution.

Conclusion & Third Party Testing

Spot On Network has spent the last few years architecting and engineering dedicated WiFi calling networks and have begun to deploy these networks throughout the county.  Spot On’s dedicated WiFi calling solution has been independently third-party test verified as being not only as clear and reliable as the cellular network, but many times offering a superior voice service.  Spot On has the ability to build property-wide dedicated WiFi calling networks that are in agreement with cable marketing agreements.

For more information about WiFi calling for your property, please contact us to schedule a call to review your wireless plan for 2016.

WiFi Calling – What Building Owners Need To Know – Part I

For a private webinar on WiFi calling for your property portfolio, click here.

It was almost a year ago that Apple announced the WiFi calling feature for iPhone and that set off a slurry of wireless chatter: if Apple was investing in WiFi calling development for T-Mobile, market demand would have to push the two majors (AT&T & Verizon) to support it….., right?  After all, what iPhone user is willing to forgo an iPhone feature for carrier loyalty (pretty much no one…. perhaps except for some of the lucky few who are still grasping onto an unlimited data plan)?  But seriously, Apple has basically dominated and dictated the tech market with the iPhone since 1997… so those of us in the WiFi world were, of course, speculating (hoping) that major carrier support was only months away after the T-mobile announcement.  Well, we were almost right….iOS 9 is on pace to offer WiFi calling for AT& T customers and Verizon is still promising WiFi calling by end of 2015… so there you have it: WiFi calling is here.

Successful business lady standing with hands foldedSo, What Does All This Mean For Building Owners?

It mean’s a heck-of-a-lot.  First off and  most importantly it means that a property-wide WiFi networks will not only provide property-wide data services, but voice coverage as well.  The in-building voice problem that has plagued the multifamily/ multitenant industry for years is no quick and inexpensive to solve.  WiFi calling means that other voice solutions like DAS, and Small Cell will be pretty much obsolete due to the length of time it takes to deploy, the necessity for carrier approval and the tremendous cost.

That being said, now is the time for building owners to get educated on WiFi calling, what it means and how best to implement it to their portfolio.  (For a private webinar on WiFi calling for your company, click here).  At Spot On we have been testing dedicated WiFi calling networks as an In-Building voice solution for the last couple of years and have had 3rd party-tested verification that a dedicated WiFi calling network with QOS is not only as good as cellular, but in many cases, call clarity was vastly improved.  What is essential here are three things: QOS, Network Architecture and Network Management.  In the next few posts we will go over each of these things in detail and why they are so important to a quality VoWiFi network.

WiFi Calling QOS (Quality of Service)

So, what’s all this talk about QOS (quality of service) and voice pack prioritization and how does it affect WiFi calling?  Quality of Service is necessary to ensure voice experience.  One thing that is very important to remember is that a multi-residential setting and a single-residential setting are not the same when it comes to WiFi (we will get into this more when discussing Network Architecture).  Think of a WiFi data network: you are watching a movie on Netflix and you have a poor WiFi connection.  What does your movie do when the connection gets slow?  It buffers.  Really annoying and can certainly put a damper on your movie experience, but once the buffering is complete your movie continues.  Voice is very different – signal loss or signal interference (the same that would cause a movie to buffer) can kill a voice call, cause jitter and fade or make a voice completely unintelligible.  VoWiFi does not use anywhere near as much bandwidth as data BUT (and it’s a big but), the signal needs to be consistent.

Another scenario: You go to make a WiFi voice call at home, someone else jumps on the router and starts streaming a movie.  Again, with data this might cause your Internet surfing to slow, but you would still be connected to the Internet.  With voice, the bandwidth hog could literally cause your call to drop by taking all the bandwidth and pulling it for their data streaming.

The way we deal with this in an MDU/ MTU setting is by setting up a dedicated voice network, only for voice calls.  We ensure that all voice packets are prioritized and we do this by constantly monitoring the network, making sure that voice comes first and data does not interfere.  This network model is also beneficial to building owners who have marketing agreements with cable companies but still want to offer WiFi services throughout their property.  Spot On can set up a dedicated WiFi voice network that is for all residents and voice only as well as a data network where residents can subscribe to data services.  This allows the property to offer VoWiFi in a bulk WiFi scenario without interfering with cable marketing agreements.

Stay tuned for more…

If you would like to request a private webinar on WiFi calling for your property portfolio, click here and we will get your questions answered.

Is your property ready for WiFi calling?

wificallingIt seems like a long time ago, but it was just last year that Apple announced iOS 8 support for WiFi calling and T-Mobile announced it would be the first major carrier to support WiFi calling on the iPhone.  The speculation started almost immediately  – what would the two biggest cellular carriers (AT&T and Verizon) do?  Would they have to support WiFi calling due to market demand? If all the major carriers supported WiFi calling, it would because a real solution to in-building cellular problems.  At Spot On we have long seen that In-Building WiFi would be the most cost effective voice solution for building owners if supported by the four majors and our belief was that if Apple were supporting it, Verizon and AT&T would eventually have to support it.  Despite two quick vague announcements from Verizon and AT&T that they would be supporting WiFi calling “sometime in 2015″, news from both on the topic has been pretty quite.  Until now…

A few days ago, RCR Wireless reported on a June petition by AT&T to the FCC in which AT&T set their 2015 target date to release WiFi calling support.  Despite CEO Ralph De La Vega’s VoWiFi-downplay statement last year that, “we’ll use WiFi calling in 2015, but only as a complement”, the AT&T petition in June had AT&T state, “As these VoIP technologies become the preferred platform for voice services…”.  It seems like AT&T is changing their tune on VoWiFi.

While Verizon has remained a bit more publicly quiet on the topic during the last 8 months, they have previously stated that their launch of VoWiFi “should be available by mid-2015″.  We have also heard through the rumor mill that Verizon is beta testing WiFi calling with a few select customers.

Now.  The real question is: Is your property ready for WiFi calling?   With support from all four major carrier WiFi will be the most cost effective method to providing in-building voice coverage and data for your residents, tenants and customers.  If you need more information on WiFi calling, or an assessment of your property’s wireless needs, please contact me.

AT&T AVP for Antenna Solutions talks In-Building Coverage & Capacity

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This year’s HetNet Expo in Chicago boasted some great speakers including featured speaker Paula Doublin, Assistant Vice President, Antenna Solutions Construction and Engineering for AT&T.  Doublin started her speech by opening up for questions and, not surprisingly, the first question asked was in regards to spending.  What was really interesting, however, was the focus on multi-faceted, well-thought out in-building deployments that address both coverage and capacity issues.  Doublin’s speech seemed to reject the “one solution fits all” approach, even going so far as to say, “I cringe when I hear the word plug and play…there is no such thing” (we agree).

Doublin seems to support exhausting all network options to solve the coverage and capacity problems – hinting that you need all network deployment types, including WiFi and network customization and that it all has to work together to provide a successful in-building solution that provides both coverage AND capacity:

“You’ve got site acquisition, you’ve got power, you’ve got backhaul, you’ve got interoperability, you’ve got alarming and maintenance, you’ve got customer service and you’ve got technical skill. You’ve got to have all of those to deploy a macro. What about a DAS? You’ve got to have it all. What about a Wi-Fi? You’ve got to have it all. What about a small cell? You’ve got to have it all.”

At Spot On Networks, we have been speaking of network customization and customized in-building solutions for a long time.  In regards to cellular coverage the first essential step to getting the problem solved is an exhaustive frequency site survey to determine wher the actual problems are and then build the solution to fit the problem. There simply is no “one size fits all” solution.  Coverage, cost, network management and backhaul capacity (to name a few) all need to be taken into consideration to develop the idea in-building solution.    With 4 of 4 major carriers announcing support for WiFi calling coming in 2015, the complexity of in-building coverage and capacity solutions gets even greater and cost savings really begins to come into play in the MDU/ MTU spaces.

For more information about getting a site survey and frequency plan for your property email: sales@spotonnetworks.com

AT&T and WiFi calling

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A big announcement today from AT&T’s Ralph De La Vega: the carrier will support WiFi calling in 2015. See the story here:  http://www.cnet.com/news/at-t-plans-to-offer-wi-fi-calling-in-2015/

Of course De La Vega tried to downplay the significance with his statement that they “don’t have a burning desire for coverage.” Huh? Perhaps the thousand of building owners and millions of residents of Multi-Dwelling Uni (MDU) without coverage would probably disagree. Or perhaps the dozens of companies in the Distributed Antenna Space (DAS) who make millions installing systems because there’s a coverage issue might disagree. To be fair, much of the DAS work is about handling capacity problems (e.g. a stadium) not coverage problems.

Regardless, this is great news for consumers and comes only weeks after Apple announced iOS8 would support WiFi calling. It is also great news for building owners who might now consider WiFi calling as  the answer to in-building cellular problems. At a fraction of the cost of a a DAS, a WiFi network would handle voice plus data.

All U.S. consumers now need is for Verizon to step up to the plate. But with 3 of the 4 major carriers now supporting it, WiFi calling appears to gaining big momentum.

 

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