multifamily

Managed WiFi Solutions for MDU / MTU, Hotel, Assisted Living, & Restaurants

Carrier Grade WiFi Network as a Service (“NaaS”) in Multi-Tenant Properties

WiFi Service has become even more ubiquitous than cellular services. At the end of 2016 mobile data traffic offloaded to WiFi network services exceeded mobile data traffic on cellular services.[1] Providing a WiFi NaaS in multi-tenant buildings is particularly problematic due to the density of users, building structures and the demographic makeup of the residents for carriers other than Spot On Networks.

Millennials and Gen X’ers utilize more mobile data capacity than other segments of the population and generally make up the majority of residents in multi-tenant buildings. As mobile devices have proliferated, these residents have begun to utilize mobile video streaming services instead of the standard linear video programming found on cable networks. These Over the Top (“OTT”) applications, in conjunction with more advanced chip sets in mobile devices has led to greater demand for mobile services especially at home.

Newer buildings with Low Emission Glass and concrete and steel structures are more likely to have poor cellular services, whether 4G or 5G, within the building.  WiFi has become the primary connection option for residents of these buildings.  The density of users within these building requires WiFi access points with much higher capacity than those in a single family home or hot spot.

Access points are just the tip of the iceberg when it comes to the WiFi NaaS. Back-end architecture and monitoring need to be in place to ensure Quality of Experience (QOE), security and reliability.

WiFi Reliability has become increasingly important as more data traverses these networks. With OTT video streaming applications becoming increasingly popular, deploying a WiFi NaaS with increased redundancy and the elimination of interference due to other nearby access points becomes critical.

No longer is “best efforts” good enough for large multi-tenant buildings, especially when the WiFi NaaS is being used for streaming video and voice services. SON’s patented Tessellated Grid Design offers a unique approach to multi-tenant buildings. By deploying this patented design, the WiFi NaaS is characterized by reduced radio frequency interference, thus improving connectability, capacity and speeds, and by coverage redundancy for each apartment, thus increasing reliability.

For voice services, Quality of Service (QOS) implementation establishing voice packet prioritization, and “handoff” (connecting from one access point to another) controlled by the back end network architecture provides superior quality service for residents, thus obviating the need for a more expensive in building cellular augmentation solution. Seamless handoff across all of the access points in the NaaS is a necessity in a multi-tenant building as a resident moves from apartment home to corridor to amenity area.

WiFi security is a major issue in dense environments. A triple level of security is required to ensure prevention of hacking and privacy invasion. Not only are user codes and passwords required, but encryption of those codes reduces the possibility of user code capture. Furthermore, with Spot On Networks’ (SON) patented UserSafe® technology platform, client isolation is implemented across all network elements, preventing hackers from seeing or “sniffing” other user devices. If devices cannot be seen or “sniffed” they cannot be hacked, thus increasing the level of security significantly.

A managed WiFi NaaS, with proactive network monitoring and a 24/7 HelpDesk, resolves issues before they are apparent to the resident, and offers a service to residents who have issues obtaining network connection. Network analytics, a part of the monitoring function, provides building owners with the knowledge of how much and by who data is being used.   In conjunction with the improved performance offered by its Tessellated Grid Design and the security of its UserSafe® technology platform, SON’s WiFi NaaS offers unique capabilities for the multi-tenant building not available from any wired internet service provider.

[1] Cisco Visual Networking Index – 2/7/17

Spot On Networks Receives Notice of Allowance For Wi-Fi Network Architecture Patent

Spot On’s Tessellated Grid Patent Relates To Wi-Fi Network Architecture That Maximizes Wi-Fi Signal Strength While Mitigating Interference.

For Immediate Release

New Haven, CT April 5, 2017

Spot On Networks (“SON”) announced today the Notice of Allowance issued to it by the U.S. Patent and Trademark Office of a patent that enhances user reliability and connectivity over a multi-dwelling Wi-Fi network.

Spot On’s new patent is for a Tessellated Grid Design relating to access point placement and channelization in Wi-Fi network architecture.  Spot On’s now-patented 3D Tessellated Grid approach places the access points in a such a way that signal bleed-over and over-saturation is mitigated by staggering access point placement horizontally and vertically.  Channelization and power input are then adjusted to separate access points into non-interfering bands.  This network approach allows for coverage to be maximized while interference between access points is minimized.  The Tessellated Grid approach tests more effective than access point built-in auto-channeling capabilities.

This network design approach is geared towards the multifamily/ multi-dwelling and hospitality space and provides effective and reliable network coverage to various building types including high-rise, midrise and podium builds.  Spot On’s Tessellated Grid approach is complemented by patented UserSafe® technology which utilizes client isolation technology to guard users from hacking and identity theft.  Both these patents when deployed in the same network architecture provide exceptional levels of reliability and security and a carrier-grade level of wireless service in a multi-dwelling environment.

“Being the oldest provider of managed Wi-Fi in the multi-family/ multi-dwelling space has given us both the time and experience to develop the most effective method of architecting a wireless network that provides both the end user with exceptional service and the building owner with a superior level of security and network management,” stated Richard “Dick” Sherwin, CEO of Spot On Networks.  “We are proud to be the only managed Wi-Fi provider that currently offers UserSafe® technology and Tessellated Grid Design.”

About Spot On Networks

Spot On Networks (“SON”) is a wireless internet service provider and wireless consulting company representing tens of thousands of residential and commercial tenants, nationwide.  SON designs, deploys and manages carrier grade Wi-Fi, Wi-Fi Calling and CellBoost® networks to multifamily, senior living, hospitality, retail and commercial buildings.  Spot On’s wireless networks are backed by patented network architecture and UserSafe® technology.

SON is the leading provider of managed Wi-Fi networks and in-building voice solutions to the U.S. multitenant housing market and is a trusted leader in wireless since 2004.  SON develops wireless solutions to solve the most pressing problems facing today’s building owners.

For more information regarding this release:

Jessica DaSilva, Sr. Director of Marketing

203-523-5210

 

We get subpoenaed all the time… tales of a managed Wi-Fi service provider.

We get subpoenaed all the time. It’s the reality of being a managed wireless service provider and one of the most important, and often least talked about, aspects of the service we provide to our building owner clients. CALEA (The Communications Assistance for Law Enforcement Act) Compliance is one of the main differentiators between offering your residents WiFi services from a managed provider and hotspot services from a cable company or telco.

Just this week we were called out west to testify in a trial where illegal activity took place over the WiFi network of one of our properties. Luckily, when the government needed to obtain network activity, the property had Spot On UserSafe® WiFi services and was therefore in compliance with CALEA. We, as the service provider, work with the government entity to provide all the necessary information, testimony and technology pathways to gain information. If the property in question had simply provided unmanaged hotspot WiFi connectivity, they would not have been able to provide the pathways to information gathering that the government needed and could have been subject to a fine of $10,000.00.

CALEA fines are no joke, they are real and they are enforced. We have had multiple customers come to us for services after having incurred a fine for being out of compliance with CALEA. No property owner should have to incur this fine, it is completely preventable. While a simple hotspot can be very inexpensive or even free to put unmanaged hotspot WiFi into your amenity areas but the whole thing falls apart if a CALEA request comes in and the property is out of compliance.

For those who are not familiar with CALEA, it requires a “telecommunications carrier” to ensure that they have the ability to enable law enforcement officials to “conduct electronic surveillance”. Essentially if a property throws up a router to provide WiFi services to residents, they become the “telecommunications carrier” and are liable for fines and other acts of law enforcement if they cannot fulfill CALEA requirements. As a managed service provider, we handle all aspects of CALEA compliance so the building owner does not need to worry.

In addition to CALEA requests, another common issue we run into are government requests related to Copyright Infringement. This is another very real scenario where building owners find themselves subject to fines and even in some instances could be labeled a “co-conspirator” to illegal activity that took place over their network. A managed service provider handles Copyright issues as well.

To sum it up, a managed service provider is much different than a Comcast or AT&T, our mission in everything from our network monitoring to our network architecture is design with the building owner in mind. While you may pay less for cable or telco services, sometimes even getting them for free, you can’t put a price on peace of mind. That is what UserSafe® WiFi is all about: peace of mind for the building owner and providing a great service for residents that increase property value.

New Multifamily WiFi Model Provides WiFi Calling and Subscription Services To Residents

Spot On Networks new WiFi offering allows building owners to offer residents property-wide WiFi calling and subscription data services while continuing to honor marketing exclusivity agreements with cable and telco companies

 

For Immediate Release

New Haven, CT February 27, 2017

Spot On Networks (“SON”) announced today the development of a new service offering that provides property-wide WiFi calling service and subscription-based tiered data services to residents in multifamily buildings. This new service offering uses SON’s UserSafe® WiFi technology to provide property-wide seamless, high-quality voice coverage with Quality of Service (“QOS”) and voice packet prioritization. This same wireless service also allows residents to subscribe to low-cost high speed WiFi internet services as an alternative to the high-cost plans offered by cable and telco ISPs. The new solution allows building owners to offer WiFi for voice-only services at no-cost while preventing residents from receiving data services unless they subscribe, thus allowing building owners to honor their existing marketing agreements which often do not allow a property to offer bulk data services. The property-wide wireless backbone also provides amenity area data services to residents at no cost and support for the Internet of Things (IoT). The pricing for this new model is significantly less than other voice solutions like a Distributed Antenna System (“DAS”).

The multifamily industry has long been plagued with poor in-building cellular coverage due to energy saving construction materials such as concrete and low-emission glass. Poor cellular coverage has hurt the multifamily industry resulting in dissatisfied residents and lease issues. Solutions to the in-building cellular coverage problem prior to the cellular carrier’s adoption of WiFi calling had been predominately cellular booster systems or DAS which is often a non-starter due to high cost and long deployment time. A property-wide wireless backbone with WiFi calling and subscription data services will typically cost a building owner $0.40 per square foot which is about one-fifth of a DAS solution.

While WiFi calling has been available in various forms for years, it has only become a viable in-building voice solution in the past eighteen months due to native dialing support from the four major cellular carriers: AT&T, Verizon, T-Mobile and Sprint as well as a host of MVNOs with various WiFi calling solutions and device offerings such as Republic Wireless and Google Project Fi. Spot On Networks has been developing and testing managed wireless services that support seamless, high-quality WiFi calling with QOS and voice packet prioritization for years.

“We have long been involved in developing in-building voice solutions for our building owner clients,” stated Spot On Networks CEO, Dick Sherwin. He continued, “Our CellBoost® product gave building owners a quick-to-deploy and cost-effective alternative to the DAS solution – but we have always seen the future as Voice Over WiFi. Because many building owners have existing marketing exclusivity agreements with cable and teleco companies, they were prevented from providing property-wide WiFi to residents. Our new wireless model allows building owners to use the less-expensive and more sophisticated UserSafe® WiFi solution for voice while honoring their marketing agreements AND providing residents with faster, lower-cost data services.”

Spot On Networks new hybrid voice and data solution is currently being deployed in many properties across the U.S. and is being highly sought after by affordable housing authorities, real estate investment trusts and multifamily building owners.

About Spot On Networks

Spot On Networks (“SON”) is a wireless internet service provider and wireless consulting company representing tens of thousands of residential and commercial tenants, nationwide. SON designs, deploys and manages carrier grade WiFi, WiFi Calling and CellBoost® networks to multifamily, senior living, hospitality, retail and commercial buildings. Spot On’s wireless networks are backed by patent-pending network architecture and UserSafe® technology.

SON is the leading provider of managed WiFi networks and in-building voice solutions to the U.S. multitenant housing market and is a trusted leader in wireless since 2004. SON develops WiFi-backed solutions to solve the most pressing problems facing today’s building owners.

 

 

WiFi Calling Gets Carrier Support in UK – AT&T Support Updates

wifi-calling-menuWiFi Calling is continuing to make headlines in the U.S. and the UK with carriers on both sides of the Atlantic continuing to scramble to support the feature to meet consumer demand.  WiFi Calling has proven to be of huge benefit especially to owners of large residential buildings that experience poor voice coverage.

Here are the biggest WiFi calling news headlines from the last week:

AT&T Waits for FCC Approval: The latest update from AT&T seems to be that the average customer will have to wait a bit longer for the feature to be active while AT&T waits for FCC approval.  As we have been reporting, the iOS 9 update was available for public beta from Apple and many AT&T customers had the ability to use the WiFi calling features.  Those customers that had access to the WiFi calling feature in public beta will still be able to use it.  AT&T’s statement about the delay: “AT&T tested WiFi Calling through the iOS 9 beta and we are prepared to support commercial launch of the service once approved by the FCC”.  According to AT&T, the FCC needs to approve the RTT (real-time text) feature which is a system used for hearing impaired users.

EE Releases WiFi Calling – Vodafone Plays Catch Up: EE has released WiFi calling.  According to techradar.com, EE customers can already utilize the feature if they are using a compatible device.  As for Vodafone, network support should be available for the Samsung Galaxy S6 and Galaxy S6 Edge in the coming weeks.  UK carriers Three and O2 offer support for WiFi calling as well, however it is in the form of a mobile application and is not native to the device.  The Three and O2 solutions are still an upgrade from OTT apps like Skype and Viber, however, due to their use of the phone number native to the subscribers device.  As for seamless roaming between WiFi and cellular for EE and Vodafone customers, it is not yet available.  EE has positioned itself as a leader in working on a solution for seamless hand-off between WiFi and cellular, however it will not be available until EE switches over to VoLTE later in the year.

Ericsson Announces Support For WiFi Calling On Non-Cellular Devices: Ericsson has expanded it’s WiFi calling offering to include tablets and laptops when a subscriber downloads software to their now cellular device. This new Ericsson offering follows a recent consumer report on WiFi Calling produced by Ericsson consumer labs.  The July report made consumer adoption of native WiFi calling very clear with 61% of respondents claiming to now make more frequent and longer voice calls over WiFi calling and half saying that they are moving away from OTT apps like Skype in favor of WiFi Calling.

For more information on WiFi Calling for residential and commercial buildings, contact: marketing@spotonnetworks.com

 

One More Thing Multifamily Owners Should Consider Before Starting Major Renovations…

architect and foreman in front of a buildingJust read MFE’s article: 4 Things Multifamily Owners Should Consider before Starting Major Renovations.  Granted, the article was more about keeping renters happy during renovation and construction and less about technology’s place during the construction phase, but it got me thinking anyway.  Major renovations on existing buildings are the perfect time for building owners to think about cabling and to implement a cabling plan to future proof their buildings.  Obviously, the perfect time to think about cabling is pre-new construction with an extensive and comprehensive cabling plan, but renovation time is another ideal opportunity to get existing buildings wired for current and future technologies.

We hear this issue often: a building owners spends millions of dollars constructing a new build or renovating an existing one without any cabling plan.  It is often after construction is finished that we are contacted to outfit the property with wireless.  Unfortunately this creates a problem for building owners who end up having to drill into new walls, find room for telecom equipment and aesthetically pleasing places for access points.  Even with the proliferation of wireless devices, cabling is often completely overlooked with no cable having been pulled to the units.  Obviously this is a completely preventable issue that can cost building owners a lot of unexpected dollars and time.  The sooner we can get involved with your new construction or renovation plans to advise on the proper cabling scenario, the smoother the cabling process will go and the happier the resident will be  (less delays and better support for technologies) and the happier the building owner will be (less money spent and the more seamless the result).

We advise that building owners seriously consider a comprehensive cable plan either pre-construction on a new build or anytime major renovations are being planned to save time and money.  A proper cabling plan allows building owners to wire their buildings not only to provide residents and staff with the necessary access to support today’s technologies, but the right cable pulled to the right places can ensure that the building is future-proofed for future needs.  A good cabling plan will provide modularity for the incorporation of data and voice services as well as provide adequate support for IoT.

To request a copy of our Cable Future Proofing for Building Owners White Paper, please email: marketing@spotonnetworks.com

WiFi Calling – What Building Owners Need To Know Part III: The Importance of Network Management

Part III The Importance of Network Management

Need some info on WiFi calling for your property, please click here to schedule a call to review your wireless plan for 2016.

*Just a quick update on the latest WiFi Calling news before we delve into Network Management:  As most of you know AT&T has released WiFi calling for the iPhone with the new iOS 9 update which is currently in public beta.  iOS 9 beta is currently supporting the WiFi calling feature in many locations and new locations are coming online constantly.  If you have iOS 9 and you are unable to activate the WiFi calling feature, just keep trying, your location should be live soon.  For instructions on how to enable WiFi calling on the AT&T iPhone, check out this CNET article, it will walk you through step-by-step.*

Need to catch up? Read WiFi Calling – What Building Owners Need To Know: Part I & Part II

In the past two posts we have addressed Network Architecture as well as QOS, now we will take a look at network management, why it is necessary and what you should demand from your wireless provider.  A lot of the same issues that apply to network management for a wireless data network will apply here. As discussed in previous posts, network issues that would cause resident/ tenant frustration in terms of data streaming, can have a much larger effect on resident satisfaction when it comes to voice coverage.

We know that a WiFi network needs dedicated bandwidth, quality of service, signal that provides adequate coverage while mitigating interference and the right equipment – but what is working in the background supporting those network elements is essential to performance and reliability.  Did you know it can take 5-10 dedicated employees to properly manage a wireless network for one mid-size MDU?

What makes a good Network Management team?

We believe that proper wireless network management should be comprised of four divisions:

  • 27/7 Customer Support: A must-have. Resident and guest issues ranging from how to use a certain device to how to log on to troubleshooting problems can all cause a lot of distraction for property staff.  Dedicated, live customer support should handle all user issues so that property staff never have to lose time dealing with the wireless network.  In addition to live support, extensive FAQs, troubleshooting guides and tutorials should be available online for users who prefer online self-help methods.
  • Network Operations Center (NOC): Network operations should be comprised of Tier 3 support technicians that are monitoring your wireless network 24/7 using smart, diagnostic nocsoftware with the ability to constantly analyze your network and diagnose network and equipment issues before they cause problems for users. 99% of issues should be able to be dealt with remotely from the NOC, but when an issue that does need to be dealt with onsite occurs, the NOC needs to be able to deploy technicians to handle onsite equipment issues right away.
  • Dedicated Customer Relations Manager (CRM): In addition to Customer Support and Network Operations Support, building staff should have access to a dedicated point of contact to deal with administrative issues and get questions answered. This CRM is a liaison between building staff and the network provider, answers general questions for building staff and trains staff and building owners on network capabilities.
  • Diagnostic and Insight Analytic Web Applications: We firmly believe that building owners should have 24/7 insight into their equipment and networks as well as real-time analytics on network performance (NetPulse360 is Spot On’s proprietary network insight web application). Building owners should be able to see the status of their network, how network equipment is functioning, who is on the network and how they are using the network.   In addition, it is essential that your provider’s NOC be using diagnostic and analytic software that watches your network and is able to actively diagnose network issues before they become customer facing problems.  Your wireless provider should have proprietary software and in-house developers that are actively releasing features for both internal diagnostic and customer-facing web applications.  Having in-house developers of these web applications is essential so that if you, as a building owners, need to request a custom feature or need to request a certain type of reporting, the wireless provider can quickly turn that request over for you.  In addition, network customization, like custom splash pages, the ability to offer residents subscription based service and more rely on customized web development initiatives.

support-2014Existing Marketing Agreements and Dedicated WiFi Calling

A managed network has the ability to offer multiple tiered services to residents and guests, including subscription-based services that are implemented remotely.  The ability to offer subscription based services in and MDU/ MTU setting are key in relation to wireless networks.  Some MDU/ MTU properties have exclusive marketing agreements with Cable providers that do not allow them to offer free wireless services throughout their buildings.  These marketing agreements DO NOT extend to a dedicated voice network.  Adequate network management should be able to set up multiple Virtual Local Area Networks (VLANS), including dedicated property-wide WiFi calling at no cost and competitive, subscription-based Internet plans at cost to residents.  This model allows building owners to provide property-wide voice coverage to all residents while offering the ability to subscribe to Internet services.  Setting up multiple VLANS on one physical network is a solution that absolutely needs ongoing network management not only for support and monitoring, but for management of the subscription plans, registration, security and billing.

Network Management & WiFi Calling

As discussed in our previous posts, WiFi network reliability and signal strength are key to implementing WiFi calling as a property-wide voice solution.  In order to ensure optimal equipment operation, mitigation of potential network issues and consistent monitoring of bandwidth and voice packets, a total wireless network management solution is necessary.  Un-monitored WiFi calling in a multi-tenant, multi-residential space will not suffice as a true in-building voice solution.

Conclusion & Third Party Testing

Spot On Network has spent the last few years architecting and engineering dedicated WiFi calling networks and have begun to deploy these networks throughout the county.  Spot On’s dedicated WiFi calling solution has been independently third-party test verified as being not only as clear and reliable as the cellular network, but many times offering a superior voice service.  Spot On has the ability to build property-wide dedicated WiFi calling networks that are in agreement with cable marketing agreements.

For more information about WiFi calling for your property, please contact us to schedule a call to review your wireless plan for 2016.

WiFi Calling – What Building Owners Need To Know – Part I

For a private webinar on WiFi calling for your property portfolio, click here.

It was almost a year ago that Apple announced the WiFi calling feature for iPhone and that set off a slurry of wireless chatter: if Apple was investing in WiFi calling development for T-Mobile, market demand would have to push the two majors (AT&T & Verizon) to support it….., right?  After all, what iPhone user is willing to forgo an iPhone feature for carrier loyalty (pretty much no one…. perhaps except for some of the lucky few who are still grasping onto an unlimited data plan)?  But seriously, Apple has basically dominated and dictated the tech market with the iPhone since 1997… so those of us in the WiFi world were, of course, speculating (hoping) that major carrier support was only months away after the T-mobile announcement.  Well, we were almost right….iOS 9 is on pace to offer WiFi calling for AT& T customers and Verizon is still promising WiFi calling by end of 2015… so there you have it: WiFi calling is here.

Successful business lady standing with hands foldedSo, What Does All This Mean For Building Owners?

It mean’s a heck-of-a-lot.  First off and  most importantly it means that a property-wide WiFi networks will not only provide property-wide data services, but voice coverage as well.  The in-building voice problem that has plagued the multifamily/ multitenant industry for years is no quick and inexpensive to solve.  WiFi calling means that other voice solutions like DAS, and Small Cell will be pretty much obsolete due to the length of time it takes to deploy, the necessity for carrier approval and the tremendous cost.

That being said, now is the time for building owners to get educated on WiFi calling, what it means and how best to implement it to their portfolio.  (For a private webinar on WiFi calling for your company, click here).  At Spot On we have been testing dedicated WiFi calling networks as an In-Building voice solution for the last couple of years and have had 3rd party-tested verification that a dedicated WiFi calling network with QOS is not only as good as cellular, but in many cases, call clarity was vastly improved.  What is essential here are three things: QOS, Network Architecture and Network Management.  In the next few posts we will go over each of these things in detail and why they are so important to a quality VoWiFi network.

WiFi Calling QOS (Quality of Service)

So, what’s all this talk about QOS (quality of service) and voice pack prioritization and how does it affect WiFi calling?  Quality of Service is necessary to ensure voice experience.  One thing that is very important to remember is that a multi-residential setting and a single-residential setting are not the same when it comes to WiFi (we will get into this more when discussing Network Architecture).  Think of a WiFi data network: you are watching a movie on Netflix and you have a poor WiFi connection.  What does your movie do when the connection gets slow?  It buffers.  Really annoying and can certainly put a damper on your movie experience, but once the buffering is complete your movie continues.  Voice is very different – signal loss or signal interference (the same that would cause a movie to buffer) can kill a voice call, cause jitter and fade or make a voice completely unintelligible.  VoWiFi does not use anywhere near as much bandwidth as data BUT (and it’s a big but), the signal needs to be consistent.

Another scenario: You go to make a WiFi voice call at home, someone else jumps on the router and starts streaming a movie.  Again, with data this might cause your Internet surfing to slow, but you would still be connected to the Internet.  With voice, the bandwidth hog could literally cause your call to drop by taking all the bandwidth and pulling it for their data streaming.

The way we deal with this in an MDU/ MTU setting is by setting up a dedicated voice network, only for voice calls.  We ensure that all voice packets are prioritized and we do this by constantly monitoring the network, making sure that voice comes first and data does not interfere.  This network model is also beneficial to building owners who have marketing agreements with cable companies but still want to offer WiFi services throughout their property.  Spot On can set up a dedicated WiFi voice network that is for all residents and voice only as well as a data network where residents can subscribe to data services.  This allows the property to offer VoWiFi in a bulk WiFi scenario without interfering with cable marketing agreements.

Stay tuned for more…

If you would like to request a private webinar on WiFi calling for your property portfolio, click here and we will get your questions answered.

Spot On Networks Announces Release of Facilities™ WiFi

Spot On Networks Announces Release of Facilities™ WiFi

Facilities™ WiFi allows property staff to access secure back-office connectivity throughout an entire property using the existing back-end infrastructure.

Spot On Networks, LLC (“Spot On”) today announced the release of Facilities™ Wi-Fi. Facilities™ WiFi allows property staff (e.g. leasing agents, maintenance, etc.) to access back-office IT resources securely throughout an entire property or in designated areas. Facilities™ WiFi extends a property’s existing back-office infrastructure using UserSafe™ WiFi which allows property owners to save money on expensive data plans for smartphone and tablet use.leasing-app
Facilities™ WiFi networks are completely separate from the residential or guest WiFi networks and include staff-only SSID and VLAN. Facilities™ WiFi wireless and wired infrastructure can be used to support additional network devices and appliances that benefit property owners such as video cameras, DVR systems, HVAC controls, energy monitoring systems, leasing applications, engineering and maintenance applications and more.

Tom Doyle, President of Spot On Networks, said: “Building owners and managers found staff continually going back to the office to access WiFi. Property owners were looking for a secure solution for employees to access secure property applications, office printers, scanners, etc. from other areas within the property. Facilities™ WiFi solves the problem of property staff having to continually go back to the office for secure Internet access.” Mr. Doyle added, “In addition to Facilities™ WiFi providing this solution, it saves property owners money by offering unlimited data usage, eliminating costly cell phone and tablet data charges.”

About Spot On Networks
Spot On Networks (“SON”) is a wireless Internet service provider (WISP) and wireless solutions provider to the multitenant, hospitality, assisted living, commercial, retail & restaurant industries. SON wireless solutions are geared towards solving the most pressing problems facing today’s building owners including providing secure WiFi Internet access, providing indoor cellular coverage, improving operations and saving money. SON is the only WiFi provider backed by UserSafe™ technology.

For more information regarding this press release, please contact:

Jessica DaSilva

Director of Marketing — Spot On Networks

203-523-5210

 

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