Managed WiFi Solutions for MDU / MTU, Hotel, Assisted Living, & Restaurants

Fast WiFi tops comfort for hotel guest in an amenity survey

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Do you remember the days of dial-up, the tedious process of connecting to America Online, that “You’ve got mail” alert signaling a piece of digital correspondence you have received while you were “off-line”? Most travelers who travled for business in the AOL era knew the headaches of rigging up connections to get news and stocks updates on their oversized laptops. The aforementioned concept seems almost foreign in 2014. In the ever-connected world of smartphones, tablets, lightweight laptops, internet users demand unlimited bandwidth, free wifi, unlimited downloads and virtually no disconnection times. And for various reasons, WiFi has topped every other amenity in the hotel industry.

A survey recently conducted by AMBA Hotels, the newest 4-star brand in UK, has found that free and fast WiFi tops the list of amenity factors that guest base their booking decisions on. Surveying 1000 participants, 67% stated the WiFi was the most important factor in their booking decision. It topped even a good night’s sleep at 58%, as well as friendly staff, which came in at much lower 40%.


Guest ranked free WiFi as well as hotel’s location as the most important factors. 84% of guests reported suffering from the lack of fast WiFi. 33% stated that slow hotel internet has cause them to miss out on important work emails and 8% spoke of loss of business by not being able to communicate with their clients. 34% stated they wanted faster WiFi with unlimited downloads.

LinkNYC to setup world’s largest free public WiFi

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both_link_modules.0WiFi has become an important pillar of our society, helping connect us like never before. It’s used in homes, small and large businesses, public areas such as parks and event venues as well as shopping centers. The next logical progression for WiFi is to provide service to the general public, helping those who can not afford internet access.

CityBridge is a consortium of companies in New York City joining forces to build LinkNYC, a network of WiFi pillars placed all over the city, providing access to free WiFi Calling nationwide, as well as a Gigabit access which promises to be 20 times faster than your home connection. Members of the CityBridge group include Titan, the Manhattan-based ad company that already maintains most of the city’s pay phones; Qualcomm, the telcom giant; Control Group, a design firm, and Comark, a hardware company.

“With this proposal for the fastest and largest municipal Wi-Fi network in the world – accessible to and free for all New Yorkers and visitors alike – we’re taking a critical step toward a more equal, open and connected city,” said Mayor de Blasio.

Columns placed curbside will feature table size screens that will allow the public to access city information, maps, and and free nationwide calling. Easy 911 and 311 calling will also be available as well as free device charging.

Privacy concerns have been raised, but the LinkNYC promises not to sell private data to other companies. Mobile users will have to consciously opt in using an app on their device. Advertising data will be used to modify targeted ads which are projected to generate somewhere around $1 billion dollars over 12-year period. And with a 50-50 split, the City of New York stands to pocket around $500 million.


New York City is building 10,000 internet pylons for free public Wi-Fi. (n.d.). Retrieved November 20, 2014, “Hello, NYC? The future is calling via public Wi-Fi (editorial)”

CellBoost® offering extended to Commercial Real Estate/ Office Space

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The demand for reliable coverage and capacity in Class A commercial buildings has increased exponentially in recent years.  The use of tablets, smartphones and the BYOD culture of today’s businesses for both voice coverage and data streaming is forcing commercial building owners to consider their options for providing in-building voice coverage.  The first step to getting a voice coverage problem solved is to request an exhausted site survey and frequency plan to determine what issues are occurring at the property and how best to solve the problem for the least amount of money.  Request A Site Survey

What In-Building Voice Solutions Are Available To Commercial Properties?

Until recently, the only real solution available to building owners has been the Distributed Antenna System (DAS) which can run upwards of 500,000K – 1,000,000 dollars.  That is no longer the case.  There is now flexibility for building owners to deploy a cost effective solution that really works.  More than ever, commercial building owners are in control of their own destiny and have a suite of in-building voice solutions to choose from.


Requires no carrier approval. Quick to deploy. Carrier Neutral.

Typical cost: $0.75/ sq. ft

Heterogeneous Network

Combines voice solutions (including: WiFi, Small Cell) to provide the best voice solution to cover all carrier/ coverage problems.  Carrier specific.


Requires carrier approval.  Slow to deploy.  Very Expensive.

Typical cost: $2.00/ sq. ft.

What Causes The Voice Coverage Problem?

The problem is really two-fold.  Today’s buildings are constructed with LEED building materials, like Low-E glass, that do not allow cellular signal to penetrate.  In addition, the cellular carriers have built out their networks to provide geographic coverage without taking into account the amount of users on the network.  In a commercial building space, where there are a large amount of users in a dense area, calls are dropped, connections are lost and data streaming is slow.  The cellular networks are strained and cannot support all of the usage.

The Importance of A Site Survey/ Frequency Plan

When it comes to in-building coverage and capacity: “There is no such thing as plug and play”.  That quote, said by Paula Doublin, AT&T’s AP for Antenna Solutions, really sums up what needs to go into an in-building voice solution.  DAS is not the only solution out there, though it is the most expensive.   A site survey and coordinated frequency plan is necessary to pinpoint areas of poor coverage by carrier and then a solution can be formulated specifically to the areas/ carriers with problems.  Contact Spot On for a  site survey/ frequency plan of your building.


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