Wireless Internet Policy

No File Sharing

File sharing applications such as BitTorrent, Gnutella, Limewire, etc., have proliferated over the past ten years. These applications allow users to search an entire network for files that interest them, and then download those files to their own computers. Most peer-to-peer file sharing programs set your computer up to act as a server and share these files. In doing so, the Internet experience for all users on the network is compromised. For this reason file sharing is prohibited on Spot On's wireless network. Failure to comply with this policy may result in the cancellation of your Internet access account.

If you are a Spot On subscriber or have access to our network through your property, please abide by our file sharing policy and:

• Turn off Peer-to-Peer Networking Servers
• Consider removing any application that has file sharing enabled from your system. If you choose not to remove the application, you should ensure that your system is configured not to file share. Please call our Networks Operations Center (NOC) if you need assistance in doing this.
• Read Spot On’s Acceptable Use Policy, Service Level Agreement and Terms and Conditions for more details
  
  

Update Your Wireless Drivers

Even though you may have just purchased your computer, your wireless drivers may need to be updated. Spot On’s network consists of multiple access points broadcasting the same SpotOn SSID – unlike at a coffee shop or other hotspot where generally there is just one access point. To work correctly in a multiple access point environment you should update your drivers and make sure the settings are correct. Current Intel Centrino processor driver update information can be obtained from Intel by calling (916) 377.7000 (Option 1) or go to their website at www.support.intel.com for more information.

For information on other common adapters, please consult these websites.

• Netgear: kbserver.netgear.com
• Linksys: www.linksys.com
• AMD processors: www.amd.com/us-en/Processors/ProductInformation/
• Apple - AirPort Express: www.apple.com/airportexpress
• AirPort Extreme: www.apple.com/airportextreme
• Apple Support: www.apple.com/support
• Spot On’s FAQs can be found at: www.spotonnetworks.com/frequent_questions.html
  
  Again, please contact our NOC if you need additional information
  
  

One ID per User and Computer

Your user ID is valid for your computer only – no sharing. Each ID allows for ONLY one user at a time. Sharing IDs bumps the current user of that ID off the network.

Call 87.SPOTON.87 for technical assistance
or questions regarding our Wireless Internet Policy