HotelEXPERT is a rapid response program that will enable hotels to improve operations by capturing and analyzing data about guest needs, building conditions and dispatching calls for guests.Features like Fundamentals CRM (Customer Relations Management) Module-Actuate your guest history, enables clients to view guest stays in great detail, including guest preferences. This forms the basis for crucial recovery or pro-active tasking on a guest's return.
HotelEXPERT is installed in leading hotel brands worldwide and addresses virtually all Guest-related and Operations tasking. Its most recent release of version 6.1 release 50 expands the software's reach into a new variant of PMS software, dubbed by MSI as "Actuated PMS". Via this module, HotelEXPERT triggers recovery tasks or preference-tasking upon a guest's return to a hotel, which in turn, may establish stronger customer loyalty.
As technology advances so do our clients and guests, and we strive to provide outstanding excellence and quality of our services and support resolutions. Our vision to put our clients and their guests first has never faltered. Our overall goal is to fit the software to the hotel and its requirements. By providing active follow up and account management we build a solid foundation with our clients that shows the dedication we strive for.